*Important Information – Please Read*
Travel time to and from Reno-Tahoe International Airport is approximately 1 to 1.5 hours, depending on the stop location, traffic, and weather. Fares and schedules are subject to change. Sierra Charters cannot assume responsibility for making airline connections.
Carrier assumes no responsibility for the acts or omissions of others, bad weather conditions, for lost or stolen baggage or personal items left behind. Timetables are not guaranteed. No stops will be made without reservations to lodging properties.
Reservations must be cancelled 24-hours in advance to avoid full charge. Frequent Rider Passes are Non-Refundable.
Airport Pickup Information
Please meet your driver outside of door D in the Reno-Tahoe International Airport. All passengers must be ready to depart at scheduled times.
Sierra Valley Information
Please be ready 5 to 10 minutes early to allow time for loading luggage. The driver cannot wait if passengers are late. Departure times will be earlier if there is a winter storm.
If a round trip is changed to a one way trip the one-way rate will apply for the trip. All cancellations and advanced notice itinerary changes must be completed 24 hours prior to trip. To cancel or change your reservation, please call (530) 927-7305.
Pet Policy
Pets are permitted aboard Sierra Charters. For safety reasons, your pet must stay in their travel container at all times while aboard the vehicle. Exceptions may be made for certified service animals.
Traveling With Children
Sierra Charters requires the use of child safety seats per California state law. Parents are required to bring a child seat for their children to use aboard the Sierra Charters Shuttle. Children who do not have an appropriate child seat will not be allowed to travel on the Shuttle.
-Sam L.
